Huye District, Southern Province, Rwanda
Effective Date: August 16, 2026 Last Updated: August 16, 2026

Heza Community Development Initiative (HCDI), a national non-governmental organization registered in Rwanda, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website hcdirwanda.org, interact with programs, or engage with us in any capacity.

1. Information We Collect

Personal Information

Information you voluntarily provide:

  • Full name, email, phone & address
  • Membership & volunteer applications
  • Donation & payment information
  • CVs & resumes for opportunities
  • Messages & contact form inquiries

Automatic Information

Collected when you visit our website:

  • IP address & browser type
  • Pages visited & time spent
  • Device info & operating system
  • Referring website or source

2. How We Use Your Information

Processing membership, volunteer, and partnership applications

Processing and acknowledging donations

Communicating about programs, events, and initiatives

Sending newsletters and updates (with your consent only)

Improving our website, services, and user experience

Complying with legal obligations and regulatory requirements

3. Information Sharing & Disclosure

HCDI does not sell, trade, or rent your personal information. We may share information only in these circumstances:

Service Providers

Trusted third-party vendors who assist in operating our website, processing payments (e.g., Flutterwave), or delivering services — bound by confidentiality agreements.

Legal Requirements

When required by law, regulation, or legal process to disclose information to authorities or regulatory bodies.

Funding Partners

Aggregated, anonymized data may be shared with donors and partners for reporting — never individual personal data without consent.

Safety & Protection

To protect the rights, safety, and property of HCDI, our beneficiaries, or the public when necessary.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Secure HTTPS encryption for all data transmission

Restricted access to personal data on a need-to-know basis

Regular security assessments and updates

Secure storage of sensitive documents and payment data

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We encourage you to take precautions to protect your own data.

5. Cookies & Tracking Technologies

What We Use Cookies For

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve site functionality and performance

Your Cookie Controls

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when they are being sent. Disabling cookies may limit some features of our website.

6. Your Rights

In accordance with applicable data protection laws, including Rwanda's Law N° 058/2021 relating to the protection of personal data, you have the right to:

Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your data, subject to legal obligations
Objection
Object to the processing of your data for certain purposes
Withdraw Consent
Withdraw consent for newsletters or marketing at any time
Data Portability
Request transfer of your data in a structured format

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

HCDI does not knowingly collect personal information from children under the age of 16 without parental or guardian consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any external site you visit.

9. Changes to This Policy

HCDI reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

Our Office

Heza Community Development Initiative

Huye District, Southern Province, Rwanda